Brandon House - Brandon (Suffolk)

High Street, Brandon (Suffolk), United Kingdom, IP27 0AXshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  57 reviews
Overview

The 3-star Brandon House Hotel lies within 10 km from Dad\'s Army Museum. The heritage hotel represents Georgian architecture in Thetford.

The center of Thetford can be reached in 20 minutes' walk from the hotel. 20 minutes' drive from Bury St. Edmunds.

Brandon House Hotel is about 60 minutes drive away from Norwich International airport.

Rooms

The rooms in Brandon House Hotel come with free Wi-Fi, television with satellite channels, a sitting area, a personal computer and a writing table. The rooms are designed with fresh décor and have carpet floors.

Eat & Drink

Guests may enjoy a delicious continental breakfast served from 06:00 till 09:00. The garden restaurant provides fine meals. Offering European meals, The Ram Hotel Bar & Restaurant lies in a busy area, 300 meters from the property.

Services

Business travelers can use a meeting room and a photocopier available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   16.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

TV

Flat-screen TV

Kitchen facilities

Electric kettle

Pets allowed

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room view

  • Garden view
  • City view
  • Landscape view

Room features

  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-22:00FREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Brandon House RestaurantBrandon House Restaurant900 ftHigh Street
The Ram Hotel Bar & RestaurantThe Ram Hotel Bar & Restaurant900 ftHigh Street
Collins Fish RestaurantCollins Fish Restaurant1200 ft50-52 High Street
Centre Cafe & RestaurantCentre Cafe & Restaurant1300 ft41, High Street
Peach BowerPeach Bower1700 ft8 Market Hill
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Weeting CastleWeeting Castle1.2 mi
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Getting around
Airports
Lakenheath RAF (LKZ)4.2 mi
Mildenhall Arpt (MHZ)8.6 mi
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Reviews
7.2
Very goodBased on  57  reviews
  • 6.2
    Good

    Room very clean and modern. Didn't realise the curtains in our room were just for dress and there was a blind to pull down - as a result got little sleep as sun shone straight in room from dawn. Staff friendly but not attentive - probably because there were too few on duty. Easy to find, plenty of parking, pub across road.

    Too few staff; was stood at bar for 15 minutes before anyone came to serve. Full breakfast very small; sausages and black pudding were minuscule and only 1 of each. Not value for money as far as breakfast goes although there were cereals, yoghurt, croissant, fresh fruit and 4 different juices.

  • 7.0
    Very good

    Cleaniness, location, near enough to walk thetford forest venue/concert.

    Unprofessional staff. No eye contact at reception, no courtesy, wasnt allowed to check in until exactly 2 o clock, told at approx noon that they still had 10 bedrooms to clean?! As previous guests were late checking in. No cook arrived on time to cook breakfast, fawlty towers moment when another guest went through to kitchen to cook breakfast. Health and safety? Checking out of brandon house the same young man didnt even ask if all was ok, just said sorted.

  • 7.8
    Fabulous

    Staff were excellent, easy to find location, good parking facilities. Food ok.

    Noise of the muzac too loud and not appropriate for type of guests. Not the hotels fault but traffic noise ( I ahd a side room) and with window open level crossing but not enough to spoil your stay. Brandon doesnt have good eating places, unless you like Pukka pies! Except one decent Italian at teh top of the high st ( make sure you ask for no salt on your food). Surpised only one real ale on, Rusty bucket, which is ok.

  • 6.6
    Good

    Its was close to center parcs and this is the only reason we chose brandon house. The staff were delightful but the location and small town were pretty awful.

    Location was awful, people always around outside and constant noise.

  • 8.2
    Fabulous

    Friendliness of the staff. Quality of the evening meal that we had with invited guests.Confort of the bed nad moderninity of the room.

    Noise of nearby road.Lack of bath safety mat.No provision of English breakfast that we had expected (chef had phoned in with family problems.). Lack of hot water (boiler had swithched of during the night.).

  • 8.8
    Superb

    staff were very helpfull as i booked the wrong hotel the girl sorted it out for me my grandson enjoyed his stay he said it was not long enough as i had to be back for a wedding he loved the kids games and cannot wait to go back again

    number 310 kept us awake all night first night if you get the volume turned down on all t v s

  • 6.6
    Good

    Just been refurbished so clean well furnished staff were helpful.A very basic .budget hotel

    Opposite a rowdy pub that did not close until 1 am so not able to sleep . The bathroom /en suite had no ventilation and the window did not open. The cooked breakfast was mediocre although a good choice of foods.

  • 3.4
    Guest rating

    Breakfast was ok

    Having to take a cold water shower after 4 hours travelling prior to going to a family function. Arrivals start at 2pm, hot water timers starts at 3.30pm, assumption, enough hot water left over from day before. Room was sparse. No wardrobes, no hooks/shelves for towels used, no usable work surfaces in en-suite, toileteries left in bedroom. Regular traveller, worst facilities seen even compared to budget hotels, and this place isn't cheap. Asked (3 times) for comment from Management, still waiting - not really surprised. Reflects badly on Booked.net. Will think twice before using again.

  • 8.2
    Fabulous

    The staff were friendly and greeted us by name going in and out. Breakfast was plentiful. This is an old hotel but the rooms have been upgraded quite nicely with a modern flavour. Plenty of car parking in front of the hotel.

    We stayed at the hotel for two nights, the first night we ate at a small Italian restaurant in the market square and had a lovely meal. The second night we decided to eat at the hotel and had to wait 45 minutes after ordering for the food to arrive. We were not the only table that had to wait a long time. There is no lift in the hotel and although we had only one set of stairs to climb it was an effort for us to carry our cases up stairs by our selves. We managed ok but some help would have been nice. There was plenty of hot water and it was a bit difficult to get the right temperature for the shower.

  • 7.4
    Very good

    soup and sandwich on arrival was very nice

    breckfast although the food was excellent it was slightly chaotic

  • 8.8
    Superb

    Brandon House is friendly and the staff cannot dO enough for you. I needed an extra night at short notice and they managed to manoeuvre things to accommodate me. I would recommend this hotel

  • 7.8
    Fabulous

    The staff were very friendly and helpful and the food was very good, without being too "Haute Cuisine", and it was fairly priced.

    The Room was a little on the small side and the lack of a wardrobe would have been a problem if we had been staying for longer than the one night. A room safe would also have been appreciated.

  • 8.8
    Superb

    The room was well decorated, clean, modern and comfortable

    The room was very very cold, no heating on despite it being a very cold night

  • 9.6
    Exceptional

    An attractive building with ample car parking. Our room and en suite bathroom were spotless and very spacious. Staff were friendly and helpful and our evening meal was very good and reasonably priced.

  • 8.2
    Fabulous

    The Staff was very nice and accomodating. The rooms are bright and airy. Breakfast was nice, eggs to order or a "Full English Breakfast" waitress was a little overwhelmed having a full house.....but still acceptable service. Would stay again.

    Could not get hot breakfast until after 730 AM....business meeting started at 8 am made it impossible to enjoy the breakfast.

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Highlights
7
Very goodBased on  57 reviews
Good to know
Check-infrom 14:00-22:00FREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Lakenheath RAF (LKZ)4.2 mi
Mildenhall Arpt (MHZ)8.6 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Check-out
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Rooms and Guests
2Guests1room
Cities nearby
  • Northwold hotels - 11 km
  • Thetford hotels - 9 km
  • Mildenhall hotels - 15 km
  • Mundford hotels - 7 km
  • Rushford (Suffolk) hotels - 14 km
  • Brandon (Warwickshire) hotels - 2 km
  • Oxborough hotels - 16 km
  • Hilborough hotels - 13 km
  • Great Cressingham hotels - 15 km
  • East Wretham hotels - 13 km